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Register only if you are at least 18 years old. Proof of age may be required during the onboarding process or at withdrawal. The system restricts access to underage applicants, and multiple accounts per person are not permitted.
Complete identity checks as requested. Upload documents through your profile when prompted. Users are responsible for ensuring the accuracy of personal information and keeping login credentials secure.
Choose from verified payment methods to deposit to $. Payouts are processed after account confirmation and compliance review. There may be limits on how much you can take out, which are listed in the payments section. Balances stay in $ until they are moved or closed.
Put limits on your spending in your dashboard. Every user can choose from time-out, self-exclusion, or limit options. You can ask support to close your account right away at any time. People from Canada who are legally allowed to use the service can do so. All actions must follow the laws of the area. Always follow these important rules to keep having fun on the platform and cash out your winnings in $. If you have questions about compliance or payment, please contact support.
According to Canada rules, you must sign up with a valid email address, your full legal name, your date of birth (minimum age: 18), and accurate information about where you live. Users must pick a strong password and agree to the terms of use.
When you sign up, you need to show proof of your identity, like a government-issued ID and proof of your address, like a recent utility bill or bank statement (issued within the last three months). This makes sure that the person's identity is checked and that they follow anti-money laundering rules.
Users get an email asking for more information after they upload their first document. The time it takes to verify depends on how quickly and clearly the files are submitted. It usually takes 24 to 48 hours.
The name and address on the documents you send must match the information on your account exactly. If there are differences, your account may be limited or withdrawals to $ may take longer.
To stop abuse, each person can only have one account. Users should keep their login information safe and let support know right away if they see any unauthorised activity.
Customers can access all features, including the ability to deposit and request payouts in $, once verification is complete. All details remain confidential and are processed according to Canada privacy standards.
Opt for reliable payment options tailored to your Canadian preferences by reviewing the available deposit and withdrawal channels during account setup. Confirm your balance in $ before initiating any transaction.
Single deposits start from 10 $ per transaction, with instant crediting in most cases. Most of the time, the most you can deposit in a day is 5,000 $, but this depends on the payment provider and whether or not the user has been verified.
Minimum payouts for withdrawals start at 20 $. You can ask for up to 2,000 $ for each transaction. There are daily, weekly, and monthly limits based on your chosen method and the status of your account. You may need to verify large withdrawals that go above a certain limit.
Customers can choose from a number of safe ways to deposit and withdraw money, such as e-wallets, credit and debit cards, bank transfers, and sometimes vouchers or mobile payments.
Different methods have different speeds for transactions. E-wallets usually process transactions within 0 to 12 hours, while card or bank transfers can take up to 5 business days. Check the payments page to confirm which providers are available in Canada and if any fees apply.
Consistency between deposit and withdrawal channels is required for account security. Plan periodic reviews of your transaction limits and payment method options to ensure a seamless experience with your $ balance.
Activate any reward only after reading the specific rollover requirements. Most offers require funds to be played through at least 35 times the initial bonus amount before a withdrawal in $ becomes available.
For example, a 100 $ bonus credits balance will need to generate bets totaling 3,500 $ before related winnings can be withdrawn.
Check the minimum deposit amounts; many bonuses are only given out when you make a qualifying payment of at least 10 $.
When you have an active bonus, you can only bet 5 $ per spin or hand, unless otherwise stated. Going over this limit could mean losing your winnings.
If you don't use free spins, cashback, or matched rewards within seven days, they usually go away. At that point, any bonus money that is still in the account will be taken out automatically.
Game contributions differ: most video slot titles count 100% toward wagering, while table games often contribute only 10% or are excluded entirely. Before moving on, always check which titles are eligible.
Using multiple accounts or low-risk strategies to meet rollover can get you kicked out of the site and have your funds taken away.
To keep your winnings for as long as possible, do the rollover as soon as you can and check which releases are eligible for play-through. If you don't see the reward credits added to your $ balance as expected, get in touch with customer service.
To stop all activity on your profile right away, use the self-exclusion feature in your personal settings. This step makes sure that you can't make any transactions or play games during the time you chose to be excluded. Once you send in a request to self-exclude, you can't change your mind until the time period you set ends. If you need help setting up temporary blocks or permanent exclusions, please call customer support.
If there are signs of wrongdoing, like entering false information, signing up for multiple accounts, or unusual financial activity, an account may be put on hold without warning.
Account holders get an email with information about the freeze that has been sent to them.
Users can't add or take away $ or use any interactive features while their accounts are suspended.
Restoration needs paperwork to prove who you are and take care of any issues that were found during compliance checks. Use the official contact form or the support chat to get more information about the status.
If you and someone else disagree about the amount of a transaction, how to use a bonus, or the outcome of a gaming session, you can file a formal complaint with the helpdesk. To speed up the process, include proof like screenshots and transaction IDs.
A dedicated resolution team gets the dispute, and a formal response is sent within ten business days.
If the parties are still not happy, they can take unresolved claims to an independent arbitration body listed on the contact page, as long as they follow all Canada rules for fair gaming.
Always check that your account information is up to date and correct. This lowers the risk of unauthorised access.
All private details provided during registration or transactions are encrypted with TLS/SSL protocols; this includes your identity documents, contact details, and transaction records. These safety measures keep sensitive Canadian user data from being intercepted and processed without permission.
We only use the information you give us for operational reasons, like checking your account, keeping track of your balance in $, handling payments, and keeping an eye on security. We don't sell or share your information with anyone who doesn't have permission.
Service providers hired to handle payments, check ages, or stop fraud only get the bare minimum of information they need to do their jobs, and they have to keep that information secret.
Only authorised staff who have been trained in privacy compliance can access personal records.
In Canada or other approved jurisdictions, backups and logs are kept in secure infrastructure that provides a good level of protection.
You can ask to have data processing deleted, changed, or limited through your account dashboard or by getting in touch with support. It may be necessary to confirm your identity in order to process these requests.
For legal and auditing purposes, transaction data involving $, like deposits, withdrawals, or bonus claims, is kept for up to five years after the account is closed.
You can only get marketing emails or offers if you explicitly opt in. You can change your preferences at any time to stop getting them.
Analytics data is kept private and only used to improve the site's performance and user experience.
Bonus
for first deposit
1000CAD + 250 FS
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